📸
Remote vehicle capture
Let customers, drivers or agents submit guided vehicle photos and details from their phone in minutes.
Built for recovery, transport and fleet operations
Capture vehicle condition before the dispute starts
Towlens helps your team collect guided vehicle photos, notes and condition evidence from drivers, customers and field staff. It gives you a clear, professional record before recovery, transport, storage or release.
Guided
photo capture
Faster
review workflow
Clear
audit trail
Live request overview
Simple workflow for capture and review14 active requests
YJ24 ABC
Submitted
8 images uploaded • Front bumper damage noted
BG19 TOW
Reviewing
Damage markers added • Awaiting sign-off
MX21 VAN
Open
Request sent by email • Waiting for upload
Average response
12m
Requests completed
2,481
Features
Everything needed to collect trusted vehicle evidence
Make the experience simple for the person on-site and efficient for the team back in the office.
✅
Faster approvals
Review submissions quickly with a clean workflow for open, submitted, reviewed and closed requests.
🛡️
Reduce disputes
Keep a clear visual record of condition, notes and timestamps before collection, transport or handover.
🚛
Built for operations
Designed for recovery operators, fleet teams, storage yards and transport businesses that need proof on demand.
How it works
A simple process for teams and customers
Towlens removes friction from condition capture. No bloated workflow, just a clear way to gather evidence quickly and consistently.
1
Create a request
Send a branded link by SMS, email, QR code or internal workflow.
2
Capture vehicle evidence
The user follows a guided process to upload photos, damage notes and vehicle details.
3
Review and act
Your team reviews the submission, downloads the evidence and closes the request when complete.
Who it's for
Ideal for vehicle handover, transport and recovery workflows
Whether you're collecting a vehicle, releasing one, transporting it or documenting issues, Towlens helps create a dependable record.
🪝
Recovery operators
Record condition before uplift, transfer, storage or release and keep a stronger evidence trail.
🏢
Fleet businesses
Capture driver-reported issues and maintain a traceable handover record across your operation.
🚚
Transport & logistics
Protect against damage disputes with clear image-led evidence before a vehicle is moved.
Ready to see it in action?
Turn photo collection into a faster, cleaner workflow
Show your team, reduce arguments and keep a professional visual record from start to finish.